boxY Returns

While we hope you will love every thing we choose for you, we understand if you don't, and so we have a 'no questions asked' return policy. 

 

But we do have a few requests!

5 Day Trial.

There is a 5 day 'home try on' period. Unwanted items must be postmarked by the 6th day or earlier or we will assume you are keeping the item.

 

New Items Only.

Returned clothes and accessories must be in new, unworn condition without any scuffs, scratches, stains, tears, or hair and with the original hang tag attached. 

 

These things can’t be returned:

Bodywear, swimwear or grooming products.

 

Please don't remove our tags until you're sure!

Clothing will have a hang tag attached. Please keep this tag on if you want to return the item. If you return an item without the original hang tag attached, the return will not be processed.

 

International Orders

International customers are responsible for return costs. International returns will be subject to a handling fee. The shipping fee is not refundable.